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Terms And Conditions Of Use

All new goods sold are covered by the manufacturers warranty. This is usually, but not always, 12 months. The warranty on used equipment varies from item to item. It is best to check with a member of the sales team before purchase.

No item will be accepted for return without contacting us first.

Software will not be accepted for return if it has been opened or the seal broken or the product registered. You must check suitability and compatibility before making your purchase.

Returned items must be in the original packaging, with all original boxes, packing materials, manuals, leads, software, blank warranty cards and all other accessories supplied when purchased. Returned items must be accompanied by a letter giving your name, original invoice number and date, and the reason for the return. We do not require the invoice itself, you should keep this.

Faulty goods must be returned with a detailed description of the fault and how to reproduce the problem - this should be on a separate page as we may need to forward this to the manufacturer in the event of an exchange. Failure to do this may result in your item be returned "No fault found". If you are unable to bring the goods back in person, they must be carefully packaged and returned at your expense and risk. We recommend using an insured service with tracking.

Faulty items will be repaired, replaced or credited at our discretion. Goods found not to be faulty will incur a handling/testing charge and return delivery.

Unopened goods may be considered for return with a re-stocking fee, usually 15%

Delivery Problems
Delayed, damaged or incomplete deliveries must be reported immediately upon receipt. You must check the delivery carefully before signing. In most cases, your signature shows legal acceptance of the goods and can be interpreted as "Item received in Good Condition" by the courier. If this is not the case you must either reject the delivery or sign "Goods Received Damaged" or you may not be able to claim compensation. You must contact us immediately by phone and follow it up in writing.

Many people do not realise that the goods are legally your property from the time the invoice is raised, and the risk of loss or damage in transit also becomes yours at that moment. After all, it was you that requested the delivery. We use high quality carriers and problems are rare, but when they do occur, if you give us the information, we will do our best to claim the maximum compensation for you. This may not be the full value depending on the service used.

Legal Contract
Sales are made under English law.

The name Boomerang Sounds and our logos are our trademarks. The names of other companies and products mentioned in our web site may be the trademarks of their respective owners.

The text and images in our web site are all copyright to Boomerang Sounds and our suppliers who have kindly allowed us to used their text and images. Users are permitted to copy or print this information for their personal use only. None of the information contained in our web site may be reproduced, published or distributed without the express written permission of Boomerang Sounds.